Privacy Policy

Effective Date: 11/01/24

At ProFix, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information by applicable laws in the United States.

1. Information We Collect

When you visit our store, use our website, or communicate with us, we may collect the following types of information:

Personal Information:

This includes your name, address, email address, phone number, and any other information you provide to us when you place an order or request a quote.

Device Information:

Information about the device you bring in for a fix, including its make, model, serial number, and condition.

Payment Information:

If you make a purchase, we may collect information necessary to process your payment, such as credit card numbers or other payment details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our services.
• To communicate with you regarding your device's status, orders, or inquiries.
• To process payments and manage your account.
• To improve our services and customer experience.
• To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We do not share your personal information with third parties except in the following circumstances:

Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping companies).

Legal Compliance:

We may disclose your information when required by law or in response to valid requests by public authorities.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.

To exercise any of these rights, please contact us at +1 (401) 999-0100.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website with a new effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ProFix
1712 Mineral Spring Ave, North Providence, RI 02904, United States
profixpvd@gmail.com
+1 (401) 999-0100

Your privacy is important to us, and we appreciate your trust in ProFix. Thank you for choosing us for your device needs!